Personas for Participation

For a few months now,   I’ve been slowly identifying, and compiling a set of Participation Personas to help me, and hopefully others build quality contribution experiences for people, representing various stages in their Participation journey at Mozilla. In addition to the Persona ‘stories’, I’m insisting that  a number of ‘lenses’ need  be applied if we are serious about improving dimension and diversity.

Dimension & Diversity ‘Lenses’

  • Age
  • Gender Identity
  • Accessibility
  • Communication Skills
  • Geography/Regional Identity
  • Language
  • Active/Inactive Status
  • Project Association
  • Skill level
  • Primary Motivation {Personal or Mission}
  • Skill-set
  • Aggression/Toxic Rating

First Version of Seven Personas

Each Persona has the attributes:

  • Persona Name
  • Description (which includes ‘Participation’ Style)
  • Participation Characteristics
  • Sense of Belonging
  • Opportunity for Participant
  • Opportunity for Project
  • Risk for Participant
  • Risk for Project

These Personas were created with love and feedback of a number of people – you can see the ‘raw’ version here.

This really the first draft, and would be interested in what Personas you feel are missing, and especially how to dig into, and help people apply ‘diversity and dimension’ lenses.  Yes you can suggest ‘name changes’, I know they’re a bit odd but it helped me start.

There’s  probably a bit too much ‘story’ in each Persona, but I hoped that by making each a web-based  it would be easier to digest, and also easier to give feedback.  If you do have feedback, which I would LOVE,  you can leave comments here or create an issue on the associated Github account.

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